Interview with Roman Caluori and Michael Steurer of NOX SYSTEMS

Installers today are faced with a multitude of challenges. The tense situation in the construction industry, the regulatory introduction of the KRITIS umbrella law and NIS2, to name but a few, require more expertise and advice than ever before. In a dynamic environment, strong partnerships are an important factor for installers to successfully deliver projects. We spoke to Roman Caluori and Michael Steurer, Technical Support Engineers at NOX SYSTEMS, about the factors they consider important for successful project implementation.

Clear requirements and objectives for bidding and project planning

A successful project begins with a clear definition of customer requirements and security objectives. Often, the customer’s specific needs are not adequately addressed in the bidding and design phases, resulting in a finished building that does not meet the desired security functions. For large projects in particular, it is essential that security is included in the design from the outset, rather than being an afterthought.

Thinking about the future today

Forward-thinking planning is critical to meeting the future needs of a building. It is important to plan for sufficient reserves from the outset and to provide for flexible installations that allow for future expansion. Since buildings tend to grow and evolve over time, flexibility and a long-term perspective are essential.

Zero tolerance for errors in the implementation

Integrated tools are now available for error-free implementation, such as calculating voltage drop or total power consumption. Premium manufacturers such as NOX SYSTEMS offer corresponding functions in the Config Tool to avoid costly planning errors.

Intelligent portfolio management

The more experience there is with a system, the smoother the implementation. Especially for installers with many employees working on many projects, the installer’s expertise is a key success factor, in addition to the choice of manufacturer. The installer needs to have a good understanding of the customer’s challenge and the product application. It therefore makes sense to work with manufacturers who have a holistic approach and can support all projects, whether they are securing a global bank, a medium-sized manufacturing facility or a private villa with valuable exhibits.

The balance between security and comfort

For installers, there is often a conflict between the convenience requirements of the customer and the security requirements of the insurer. While the customer may prefer an easy-to-use solution, the insurer may reject it as too insecure. A well-chosen system can meet both needs by providing a customized security solution that satisfies both the customer and the insurer.

Thank you for sharing, Roman Caluori and Michael Steurer.

“The challenges facing installers are becoming increasingly complex. As a reliable security partner, we are on the spot with individual solutions – and provide personal and sometimes spontaneous advice when the project requires it.”

Roman Caluori
Senior Technical Support Engineer, NOX SYSTEMS

“Customers’ need for protection is constantly increasing. As a manufacturer, we have responded by developing a system that offers maximum security while making it easy to control buildings – certified and reliable”.

Michael Steurer
Senior Technical Support Engineer, NOX SYSTEMS

Recommend this page